> ## Documentation Index
> Fetch the complete documentation index at: https://docs.duvo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Case

> Get a case by ID. Returns the case, its event history, and every case-approval batch ever created on the case (newest first).



## OpenAPI

````yaml /api-reference/openapi.json get /v2/cases/{case_id}
openapi: 3.0.3
info:
  title: Duvo Public API
  description: >-
    Public API for programmatic access to Duvo. Authenticate with API keys
    created in the Duvo dashboard.
  version: 1.0.0
servers:
  - url: https://api.duvo.ai
    description: Production server
security: []
tags:
  - name: Runs
    description: Start, monitor, and manage agent runs (Runs in the Duvo UI)
  - name: Sandboxes
    description: Create sandboxes and upload files for agent runs
  - name: Queues
    description: Manage queues and their agent bindings
  - name: Cases
    description: Create, list, and manage cases and their labels within queues
  - name: Case Approvals
    description: Submit decisions on pending case approval requests issued by an agent run
  - name: Agents
    description: Create and manage agents for automation workloads
  - name: Revisions
    description: Create and manage agent revisions — the underlying Setup for an Agent
  - name: Agent Folders
    description: Organize agents into folders
  - name: Agent Memory
    description: Read an agent's memory files (the Memory feature in the Duvo UI)
  - name: Suggestions
    description: >-
      List, apply, and dismiss an Agent's improvement suggestions (the
      suggestions inbox in the Duvo UI)
  - name: Schedules
    description: List schedules configured for an agent
  - name: Duvo Pulse
    description: >-
      Create, list, iterate on, and delete Duvo Pulse dashboards — live,
      agent-generated visualizations of your Duvo data
  - name: Case Triggers
    description: >-
      Configure case triggers that automatically dispatch agent runs (Runs in
      the Duvo UI) for cases added to a queue
  - name: Triggers
    description: >-
      Configure event triggers that start a Run automatically when an external
      event fires (e.g. an email arrives, a Linear issue is created, or a file
      changes in Google Drive)
  - name: Skills
    description: Manage team and system skills (reusable knowledge packs).
  - name: Files
    description: Manage team files.
  - name: Plugins
    description: Discover plugins that can be referenced from a revision.
  - name: Organizations
    description: Inspect organizations you belong to and the teams within them
  - name: Team
    description: Inspect the team and members associated with the API key
  - name: Integrations
    description: Browse the team's catalog of available integration types
  - name: Connections
    description: Manage your connected integrations
  - name: Credentials
    description: >-
      Manage logins (domain + username + password + TOTP) used by agents to sign
      in to websites and desktop applications, and attach them to assignment
      revisions
  - name: Secrets
    description: >-
      Manage env-var secrets injected into runs, and attach them to assignment
      revisions. Only metadata is exposed; values are never returned
  - name: Revision Integrations
    description: >-
      Attach integrations to assignment revisions, pin specific connections, and
      link queues
  - name: ClarityV2
    description: >-
      Manage Clarity v2 process snapshots, transformation proposals, and the
      extra-capture-request follow-up loop
paths:
  /v2/cases/{case_id}:
    get:
      tags:
        - Cases
      summary: Get Case
      description: >-
        Get a case by ID. Returns the case, its event history, and every
        case-approval batch ever created on the case (newest first).
      operationId: getCase
      parameters:
        - schema:
            type: string
            format: uuid
          in: path
          name: case_id
          required: true
          description: The case's unique identifier
      responses:
        '200':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  case:
                    type: object
                    properties:
                      id:
                        type: string
                        format: uuid
                      queue_id:
                        type: string
                        format: uuid
                      title:
                        type: string
                      data:
                        type: string
                      status:
                        type: string
                        enum:
                          - pending
                          - completed
                          - failed
                      display_status:
                        type: string
                        enum:
                          - pending
                          - in_progress
                          - needs_input
                          - postponed
                          - completed
                          - failed
                      claimed_at:
                        nullable: true
                        type: string
                      claimed_by_run_id:
                        nullable: true
                        type: string
                      completed_at:
                        nullable: true
                        type: string
                      postponed_to:
                        nullable: true
                        type: string
                      created_at:
                        type: string
                      updated_at:
                        type: string
                      created_by_user_id:
                        nullable: true
                        type: string
                        format: uuid
                      created_by_user_name:
                        nullable: true
                        type: string
                      created_by_user_email:
                        nullable: true
                        type: string
                      agent_run_status:
                        nullable: true
                        type: string
                      agent_run_user_id:
                        nullable: true
                        type: string
                        format: uuid
                      pending_human_request_id:
                        nullable: true
                        type: string
                        format: uuid
                      pending_approval_batch_id:
                        nullable: true
                        type: string
                        format: uuid
                      pending_approval_assignee_user_ids:
                        type: array
                        items:
                          type: string
                          format: uuid
                      approval_approved_count:
                        type: integer
                        minimum: 0
                        maximum: 9007199254740991
                      approval_rejected_count:
                        type: integer
                        minimum: 0
                        maximum: 9007199254740991
                      eval_summary:
                        nullable: true
                        type: object
                        properties:
                          passed:
                            type: number
                          total:
                            type: number
                          final_comment:
                            type: string
                          status:
                            type: string
                            enum:
                              - ready
                              - unavailable
                              - in_progress
                          severityCounts:
                            type: object
                            properties:
                              critical:
                                type: integer
                                minimum: 0
                                maximum: 9007199254740991
                              medium:
                                type: integer
                                minimum: 0
                                maximum: 9007199254740991
                              low:
                                type: integer
                                minimum: 0
                                maximum: 9007199254740991
                            required:
                              - critical
                              - medium
                              - low
                            additionalProperties: false
                        required:
                          - passed
                          - total
                          - status
                        additionalProperties: false
                      search_match_data_snippet:
                        type: object
                        properties:
                          before:
                            type: string
                          match:
                            type: string
                          after:
                            type: string
                        required:
                          - before
                          - match
                          - after
                        additionalProperties: false
                      labels:
                        type: array
                        items:
                          type: object
                          properties:
                            id:
                              type: string
                              format: uuid
                            key:
                              type: string
                            value:
                              type: string
                              minLength: 1
                            color_hue:
                              type: integer
                              minimum: 0
                              maximum: 360
                          required:
                            - id
                            - key
                            - value
                            - color_hue
                          additionalProperties: false
                    required:
                      - id
                      - queue_id
                      - title
                      - data
                      - status
                      - display_status
                      - claimed_at
                      - claimed_by_run_id
                      - completed_at
                      - postponed_to
                      - created_at
                      - updated_at
                      - created_by_user_id
                      - created_by_user_name
                      - created_by_user_email
                      - agent_run_status
                      - agent_run_user_id
                      - pending_human_request_id
                      - pending_approval_batch_id
                      - pending_approval_assignee_user_ids
                      - approval_approved_count
                      - approval_rejected_count
                      - labels
                    additionalProperties: false
                  events:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                          format: uuid
                        case_queue_item_id:
                          type: string
                          format: uuid
                        agent_run_id:
                          nullable: true
                          type: string
                          format: uuid
                        human_request_id:
                          nullable: true
                          type: string
                          format: uuid
                        type:
                          type: string
                        reason:
                          nullable: true
                          type: string
                        created_at:
                          type: string
                        agent_id:
                          nullable: true
                          type: string
                          format: uuid
                        agent_name:
                          nullable: true
                          type: string
                        user_id:
                          nullable: true
                          type: string
                          format: uuid
                        user_name:
                          nullable: true
                          type: string
                        user_email:
                          nullable: true
                          type: string
                        human_request_title:
                          nullable: true
                          type: string
                      required:
                        - id
                        - case_queue_item_id
                        - agent_run_id
                        - human_request_id
                        - type
                        - reason
                        - created_at
                        - agent_id
                        - agent_name
                        - user_id
                        - user_name
                        - user_email
                        - human_request_title
                      additionalProperties: false
                  approvalBatches:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                          format: uuid
                        case_queue_item_id:
                          type: string
                          format: uuid
                        agent_run_id:
                          type: string
                          format: uuid
                        title:
                          type: string
                        created_at:
                          type: string
                        resolved_at:
                          nullable: true
                          type: string
                        cancelled_at:
                          nullable: true
                          type: string
                        cancellation_reason:
                          nullable: true
                          type: string
                        rows:
                          type: array
                          items:
                            type: object
                            properties:
                              id:
                                type: string
                                format: uuid
                              assignee_user_id:
                                type: string
                                format: uuid
                              assignee_name:
                                nullable: true
                                type: string
                              assignee_email:
                                nullable: true
                                type: string
                              prompt:
                                type: string
                              decision:
                                nullable: true
                                type: string
                                enum:
                                  - approved
                                  - rejected
                              responded_at:
                                nullable: true
                                type: string
                              responded_by_user_id:
                                nullable: true
                                type: string
                                format: uuid
                              responded_by_name:
                                nullable: true
                                type: string
                              responded_by_email:
                                nullable: true
                                type: string
                              cancelled_at:
                                nullable: true
                                type: string
                              cancellation_reason:
                                nullable: true
                                type: string
                            required:
                              - id
                              - assignee_user_id
                              - assignee_name
                              - assignee_email
                              - prompt
                              - decision
                              - responded_at
                              - responded_by_user_id
                              - responded_by_name
                              - responded_by_email
                              - cancelled_at
                              - cancellation_reason
                            additionalProperties: false
                      required:
                        - id
                        - case_queue_item_id
                        - agent_run_id
                        - title
                        - created_at
                        - resolved_at
                        - cancelled_at
                        - cancellation_reason
                        - rows
                      additionalProperties: false
                required:
                  - case
                  - events
                  - approvalBatches
                additionalProperties: false
        '401':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                  message:
                    type: string
                required:
                  - error
                additionalProperties: false
        '404':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                  message:
                    type: string
                required:
                  - error
                additionalProperties: false
        '500':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                  message:
                    type: string
                required:
                  - error
                additionalProperties: false
      security:
        - bearerAuth: []
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: API key authentication. Get your API key from the Duvo dashboard.

````