> ## Documentation Index
> Fetch the complete documentation index at: https://docs.duvo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# List Cases

> List cases in a queue. Supports status, date-range, and free-text filters via query params. For label filters, use POST /v2/teams/:team_id/queues/:queue_id/cases/search.



## OpenAPI

````yaml /api-reference/openapi.json get /v2/queues/{queue_id}/cases
openapi: 3.0.3
info:
  title: Duvo Public API
  description: >-
    Public API for programmatic access to Duvo. Authenticate with API keys
    created in the Duvo dashboard.
  version: 1.0.0
servers:
  - url: https://api.duvo.ai
    description: Production server
security: []
tags:
  - name: Runs
    description: Start, monitor, and manage agent runs (Runs in the Duvo UI)
  - name: Sandboxes
    description: Create sandboxes and upload files for agent runs
  - name: Queues
    description: Manage queues and their agent bindings
  - name: Cases
    description: Create, list, and manage cases and their labels within queues
  - name: Case Approvals
    description: Submit decisions on pending case approval requests issued by an agent run
  - name: Agents
    description: Create and manage agents for automation workloads
  - name: Revisions
    description: Create and manage agent revisions — the underlying Setup for an Agent
  - name: Agent Folders
    description: Organize agents into folders
  - name: Agent Memory
    description: Read an agent's memory files (the Memory feature in the Duvo UI)
  - name: Suggestions
    description: >-
      List, apply, and dismiss an Agent's improvement suggestions (the
      suggestions inbox in the Duvo UI)
  - name: Schedules
    description: List schedules configured for an agent
  - name: Duvo Pulse
    description: >-
      Create, list, iterate on, and delete Duvo Pulse dashboards — live,
      agent-generated visualizations of your Duvo data
  - name: Case Triggers
    description: >-
      Configure case triggers that automatically dispatch agent runs (Runs in
      the Duvo UI) for cases added to a queue
  - name: Triggers
    description: >-
      Configure event triggers that start a Run automatically when an external
      event fires (e.g. an email arrives, a Linear issue is created, or a file
      changes in Google Drive)
  - name: Skills
    description: Manage team and system skills (reusable knowledge packs).
  - name: Files
    description: Manage team files.
  - name: Plugins
    description: Discover plugins that can be referenced from a revision.
  - name: Organizations
    description: Inspect organizations you belong to and the teams within them
  - name: Team
    description: Inspect the team and members associated with the API key
  - name: Integrations
    description: Browse the team's catalog of available integration types
  - name: Connections
    description: Manage your connected integrations
  - name: Credentials
    description: >-
      Manage logins (domain + username + password + TOTP) used by agents to sign
      in to websites and desktop applications, and attach them to assignment
      revisions
  - name: Secrets
    description: >-
      Manage env-var secrets injected into runs, and attach them to assignment
      revisions. Only metadata is exposed; values are never returned
  - name: Revision Integrations
    description: >-
      Attach integrations to assignment revisions, pin specific connections, and
      link queues
  - name: ClarityV2
    description: >-
      Manage Clarity v2 process snapshots, transformation proposals, and the
      extra-capture-request follow-up loop
paths:
  /v2/queues/{queue_id}/cases:
    get:
      tags:
        - Cases
      summary: List Cases
      description: >-
        List cases in a queue. Supports status, date-range, and free-text
        filters via query params. For label filters, use POST
        /v2/teams/:team_id/queues/:queue_id/cases/search.
      operationId: listCases
      parameters:
        - schema:
            default: 20
            type: integer
            minimum: 1
            maximum: 100
          in: query
          name: limit
          required: false
          description: Number of cases per page (1-100, default 20).
        - schema:
            type: integer
            minimum: 0
            maximum: 9007199254740991
          in: query
          name: offset
          required: false
          description: Zero-based offset for pagination.
        - schema:
            type: string
          in: query
          name: status
          required: false
          description: >-
            Filter by one or more case statuses (comma-separated). Values:
            pending, claimed, completed, failed, needs_input, postponed.
        - schema:
            type: string
          in: query
          name: search
          required: false
          description: Full-text search across case title and data.
        - schema:
            type: string
          in: query
          name: created_at_from
          required: false
          description: Return only cases created on or after this ISO-8601 timestamp.
        - schema:
            type: string
          in: query
          name: updated_at_from
          required: false
          description: Return only cases updated on or after this ISO-8601 timestamp.
        - schema:
            default: created_at
            type: string
            enum:
              - created_at
              - updated_at
              - postponed_to
          in: query
          name: sort_by
          required: false
          description: 'Field to sort by. Default: created_at.'
        - schema:
            default: desc
            type: string
            enum:
              - asc
              - desc
          in: query
          name: sort_order
          required: false
          description: 'Sort direction. Default: desc.'
        - schema:
            type: string
            format: uuid
          in: path
          name: queue_id
          required: true
          description: The queue's unique identifier
      responses:
        '200':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  cases:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                          format: uuid
                        queue_id:
                          type: string
                          format: uuid
                        title:
                          type: string
                        data:
                          type: string
                        status:
                          type: string
                          enum:
                            - pending
                            - completed
                            - failed
                        display_status:
                          type: string
                          enum:
                            - pending
                            - in_progress
                            - needs_input
                            - postponed
                            - completed
                            - failed
                        claimed_at:
                          nullable: true
                          type: string
                        claimed_by_run_id:
                          nullable: true
                          type: string
                        completed_at:
                          nullable: true
                          type: string
                        postponed_to:
                          nullable: true
                          type: string
                        created_at:
                          type: string
                        updated_at:
                          type: string
                        created_by_user_id:
                          nullable: true
                          type: string
                          format: uuid
                        created_by_user_name:
                          nullable: true
                          type: string
                        created_by_user_email:
                          nullable: true
                          type: string
                        agent_run_status:
                          nullable: true
                          type: string
                        agent_run_user_id:
                          nullable: true
                          type: string
                          format: uuid
                        pending_human_request_id:
                          nullable: true
                          type: string
                          format: uuid
                        pending_approval_batch_id:
                          nullable: true
                          type: string
                          format: uuid
                        pending_approval_assignee_user_ids:
                          type: array
                          items:
                            type: string
                            format: uuid
                        approval_approved_count:
                          type: integer
                          minimum: 0
                          maximum: 9007199254740991
                        approval_rejected_count:
                          type: integer
                          minimum: 0
                          maximum: 9007199254740991
                        eval_summary:
                          nullable: true
                          type: object
                          properties:
                            passed:
                              type: number
                            total:
                              type: number
                            final_comment:
                              type: string
                            status:
                              type: string
                              enum:
                                - ready
                                - unavailable
                                - in_progress
                            severityCounts:
                              type: object
                              properties:
                                critical:
                                  type: integer
                                  minimum: 0
                                  maximum: 9007199254740991
                                medium:
                                  type: integer
                                  minimum: 0
                                  maximum: 9007199254740991
                                low:
                                  type: integer
                                  minimum: 0
                                  maximum: 9007199254740991
                              required:
                                - critical
                                - medium
                                - low
                              additionalProperties: false
                          required:
                            - passed
                            - total
                            - status
                          additionalProperties: false
                        search_match_data_snippet:
                          type: object
                          properties:
                            before:
                              type: string
                            match:
                              type: string
                            after:
                              type: string
                          required:
                            - before
                            - match
                            - after
                          additionalProperties: false
                        labels:
                          type: array
                          items:
                            type: object
                            properties:
                              id:
                                type: string
                                format: uuid
                              key:
                                type: string
                              value:
                                type: string
                                minLength: 1
                              color_hue:
                                type: integer
                                minimum: 0
                                maximum: 360
                            required:
                              - id
                              - key
                              - value
                              - color_hue
                            additionalProperties: false
                      required:
                        - id
                        - queue_id
                        - title
                        - data
                        - status
                        - display_status
                        - claimed_at
                        - claimed_by_run_id
                        - completed_at
                        - postponed_to
                        - created_at
                        - updated_at
                        - created_by_user_id
                        - created_by_user_name
                        - created_by_user_email
                        - agent_run_status
                        - agent_run_user_id
                        - pending_human_request_id
                        - pending_approval_batch_id
                        - pending_approval_assignee_user_ids
                        - approval_approved_count
                        - approval_rejected_count
                        - labels
                      additionalProperties: false
                  total:
                    type: number
                  limit:
                    type: integer
                    minimum: -9007199254740991
                    maximum: 9007199254740991
                  offset:
                    type: integer
                    minimum: -9007199254740991
                    maximum: 9007199254740991
                required:
                  - cases
                  - total
                  - limit
                  - offset
                additionalProperties: false
        '400':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                  message:
                    type: string
                required:
                  - error
                additionalProperties: false
        '401':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                  message:
                    type: string
                required:
                  - error
                additionalProperties: false
        '404':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                  message:
                    type: string
                required:
                  - error
                additionalProperties: false
        '500':
          description: Default Response
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                  message:
                    type: string
                required:
                  - error
                additionalProperties: false
      security:
        - bearerAuth: []
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: API key authentication. Get your API key from the Duvo dashboard.

````