Event-Driven Triggers
Event-driven triggers let your assignments start automatically when something happens in a connected service—no manual kick-off required.
Key Capabilities
Inbox triggers: Start a Job whenever a new email arrives in Gmail or Microsoft Outlook
Sender filtering: Restrict triggers to emails from a specific address or domain
Per-user setup: Each team member configures their own trigger using their own connected account
How to Use It
Open your assignment in the Duvo workspace and navigate to the Setup tab.
Find the connection that supports triggers (Gmail or Microsoft Outlook) in the Connections section.
Toggle the trigger on. A settings modal opens automatically.
Configure your filter (optional): enter a sender email address to restrict which incoming emails start a Job.
Click Save. The trigger is now active and your assignment will start a new Job each time a matching email arrives.
To pause a trigger, toggle it off. To change the filter, toggle it off and back on to re-open the modal.
Supported Connections
Gmail
New email received
Sender email address
Microsoft Outlook
New email received
Sender email address
When to Use It
Customer request processing: Start a Job automatically when a customer emails a support address
Order intake: Kick off purchase order processing the moment an order email arrives
Report distribution: Trigger data collection or summary jobs when a scheduled report lands in your inbox
Vendor alerts: React to supplier notifications or price change emails without delay
How It Works
When you enable a trigger, Duvo monitors your connected inbox for new incoming emails. When a matching email arrives, Duvo starts a new Job for your assignment and passes the email content as context. Your assignment's SOP then processes the email and carries out the workflow.
Triggers are per-user and use the email account you have connected under your profile. Each team member who wants their inbox monitored must enable the trigger individually using their own connection.
Related Features
Scheduling Assignments: Run assignments on a recurring time-based schedule instead of (or in addition to) event-driven triggers.
Gmail Connection: Connect your Gmail account.
Microsoft Outlook Connection: Connect your Outlook account.
Last updated