# Event-Driven Triggers

Event-driven triggers let your assignments start automatically when something happens in a connected service—no manual kick-off required.

### Key Capabilities

* **Inbox triggers**: Start a Job whenever a new email arrives in Gmail or Microsoft Outlook
* **Sender filtering**: Restrict triggers to emails from a specific address or domain
* **Per-user setup**: Each team member configures their own trigger using their own connected account

### How to Use It

1. **Open your assignment** in the Duvo workspace and navigate to the **Setup** tab.
2. **Find the connection** that supports triggers (Gmail or Microsoft Outlook) in the Connections section.
3. **Toggle the trigger on**. A settings modal opens automatically.
4. **Configure your filter** (optional): enter a sender email address to restrict which incoming emails start a Job.
5. **Click Save**. The trigger is now active and your assignment will start a new Job each time a matching email arrives.

To pause a trigger, toggle it off. To change the filter, toggle it off and back on to re-open the modal.

### Supported Connections

| Connection        | Trigger Event      | Available Filters    |
| ----------------- | ------------------ | -------------------- |
| Gmail             | New email received | Sender email address |
| Microsoft Outlook | New email received | Sender email address |

### When to Use It

* **Customer request processing**: Start a Job automatically when a customer emails a support address
* **Order intake**: Kick off purchase order processing the moment an order email arrives
* **Report distribution**: Trigger data collection or summary jobs when a scheduled report lands in your inbox
* **Vendor alerts**: React to supplier notifications or price change emails without delay

### How It Works

When you enable a trigger, Duvo monitors your connected inbox for new incoming emails. When a matching email arrives, Duvo starts a new Job for your assignment and passes the email content as context. Your assignment's SOP then processes the email and carries out the workflow.

Triggers are per-user and use the email account you have connected under your profile. Each team member who wants their inbox monitored must enable the trigger individually using their own connection.

### Related Features

* [Scheduling Assignments](https://docs.duvo.ai/assignment-features/scheduling-assignments): Run assignments on a recurring time-based schedule instead of (or in addition to) event-driven triggers.
* [Gmail Connection](https://docs.duvo.ai/connections/available-connections/gmail): Connect your Gmail account.
* [Microsoft Outlook Connection](https://docs.duvo.ai/connections/available-connections/microsoft-outlook): Connect your Outlook account.