> ## Documentation Index
> Fetch the complete documentation index at: https://docs.duvo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Changelog

> Weekly highlights of Duvo's user-facing updates.

Here's the latest — everything new, improved, and shipping in Duvo, week by week.

<Update label="July 17, 2026" description="v426–v447" tags={["Queues", "Agents", "Logins and Secrets", "CLI"]}>
  ## Case priority in Queues, subagent delegation in Agent chat, and a self-updating CLI

  Queues now let you flag work as high or medium priority so the most important cases get picked up first, and Agent chats surface a live card whenever an Agent delegates work to a subagent. Desktop Logins can also be scoped to a single app, and the CLI keeps itself up to date.

  ### Highlights

  * **Case priority in Queues** — mark cases as High or Medium priority and consumer Agents will pick them up ahead of default-priority work, with badges surfacing priority throughout the Cases list. [Learn more](/user-guide/assignment-features/case-queue)
  * **Subagent delegation cards in Agent chat** — when an Agent delegates a step to a subagent, chat shows a live card with the subagent's progress and final result, so you can follow exactly what was handed off and why.
  * **App-specific desktop Logins** — scope a saved Login to a single desktop app instead of the whole machine, so Agents pick the right credentials automatically when signing in to different apps on the same Remote Desktop. [Learn more](/user-guide/resources/my-logins)
  * **Self-updating CLI** — the Duvo CLI now checks for and installs its own updates, so your terminal and CI/CD environments stay on the latest release without manual reinstalls. [Learn more](/cli)
</Update>

<Update label="July 10, 2026" description="v421–v425" tags={["Pulse", "Connections", "Agents", "Clarity", "Requests"]}>
  ## Duvo Pulse goes GA, Zendesk arrives, and Agent pinning becomes personal

  Pulse graduates to a standard feature for every team and Zendesk joins as a native Connection. Agent chats now also scroll all the way back through history.

  ### Highlights

  * **Duvo Pulse GA** — real-time Run monitoring and analytics dashboards are now standard for every team, and dashboards can be shared across your whole organization with read-only access. [Learn more](/user-guide/analytics/pulse)
  * **Zendesk connection** — connect Agents to Zendesk to manage tickets, organizations, and customer data with one-click OAuth. [Learn more](/user-guide/connections/available-connections/zendesk)
  * **Personal Agent pinning** — pinning is now per-user instead of team-wide, so your go-to Agents float to the top of your list without affecting teammates.
  * **Process tags in Clarity** — organize Clarity processes with custom tags and filter by tag in the process library, also available via the Public API and CLI. [Learn more](/user-guide/assignment-features/clarity)
  * **Requests** — human-in-the-loop requests from Agents now live in a dedicated Requests section, replacing the Activity Inbox.
  * **Memory supports any file type** — save JSON, CSV, code, or any other format to Agent memory, not just Markdown. [Learn more](/user-guide/assignment-features/assignment-memory)
</Update>

<Update label="July 3, 2026" description="v414–v418" tags={["Agents", "Connections", "API", "Pulse"]}>
  ## Claude Sonnet 5, MFA logins over Remote Desktop, and user-scoped API keys

  Agents can now run on Claude Sonnet 5 and complete MFA-gated logins in desktop apps on their own. Ask Duvo suggestions now adapt to the page you're on, and a new skill drafts role profiles grounded in your documented Clarity processes.

  ### Highlights

  * **Claude Sonnet 5** — configure Agents to use Anthropic's newest model for improved reasoning and speed on complex tasks. [Learn more](/user-guide/advanced/model-selection)
  * **MFA support for Remote Desktop** — when an Agent logs in to a desktop app behind two-factor authentication, it can use saved credentials and generate one-time codes to complete the login. [Learn more](/user-guide/connections/computer-use-overview)
  * **User-scoped API keys** — create a single API key that works across all teams you can access, instead of managing separate team-scoped keys. [Learn more](/user-guide/running-assignments/api-overview)
  * **Granular Agent duplication** — when duplicating an Agent, choose what to bring along: Connections, Queue, Skills and Files, Logins, Plugins, AOP, and optionally Memory. [Learn more](/user-guide/building-assignments/duplicating-assignments)
  * **Share Pulse dashboards with individual members** — grant each person view-only or edit access, independent of team-wide publish settings.
</Update>

<Update label="June 26, 2026" description="v403" tags={["Queues"]}>
  ## Bulk case actions across every page

  The Cases "select all" in a Queue now spans the full filtered result set, so a single reprocess or status change can cover hundreds of cases at once. [Learn more](/user-guide/assignment-features/case-queue)
</Update>

<Update label="June 19, 2026" description="v396" tags={["Clarity", "Connections"]}>
  ## SAP ECC and team interviews in Clarity

  SAP ECC joins as a native Connection, guided team and organization interviews land in Clarity, and Slack accounts can now be shared across a team.

  ### Highlights

  * **SAP ECC connection** — connect Agents to SAP ECC to read customers, vendors, application logs, change documents, jobs, and ERP tables straight from your system. [Learn more](/user-guide/connections/available-connections/sap-ecc)
  * **Team and organization interviews** — capture how your teams actually work through guided voice interviews in Clarity, with a dedicated Interviews entry in the team and organization sidebars.
</Update>

<Update label="June 12, 2026" description="v373–v389" tags={["Agents", "Queues", "Connections", "Requests", "API"]}>
  ## Clearer names, Queue out of beta, and Windows sandboxes GA

  A milestone week: the core concepts were renamed to match how teams actually talk — Assignments are now **Agents**, Jobs are **Runs**, Case Queues are **Queues**, and SOPs are **AOPs**. Alongside: a Cmd+K command palette, one-click approvals, and evaluation scores readable via the Public API.

  ### Highlights

  * **Clearer names across Duvo** — Agents, Runs, Queues, and AOPs everywhere in the app and docs. Same features, clearer names.
  * **Queue is out of beta** — the shared workspace where Agents and people work through cases together is now a standard part of Duvo. [Learn more](/user-guide/assignment-features/case-queue)
  * **Dark mode** — switch the entire app to a dark theme from your profile menu.
  * **Windows sandboxes (GA)** — Windows-based computer-use sandboxes are out of preview, so Agents can drive Windows desktop apps in production runs. [Learn more](/user-guide/connections/computer-use-overview)
  * **Apify and Confluence connections** — run Apify scrapers and browser automations, and let Agents read and update Confluence pages and spaces. [Learn more](/user-guide/connections/available-connections/confluence)
</Update>

<Update label="June 5, 2026" description="v360–v367" tags={["API", "MCP", "CLI", "Agents"]}>
  ## Developer Platform and guardrails for Agent browsing

  Building on Duvo is now a first-class workflow, and teams get control over where Agents can browse.

  ### Highlights

  * **v2 Public API** — consistent versioning across all public endpoints, with event triggers now manageable programmatically. [Learn more](/user-guide/running-assignments/api-overview)
  * **MCP server** — point any MCP-compatible client (including Claude Code) at Duvo and operate the platform with natural language. [Learn more](/mcp/overview)
  * **CLI 1.0** — the Duvo CLI is stable, with standalone binaries and a one-line installer. [Learn more](/cli)
  * **Browsing guardrails** — set soft rules the Agent must respect while navigating and hard-blocked domains it can never visit, per team. [Learn more](/user-guide/security/high-risk-guardrails)
</Update>

<Update label="May 29, 2026" description="v349–v353" tags={["Skills and Files", "Connections", "Requests", "Queues"]}>
  ## Record browser skills by demonstration, plus Signavio and BambooHR

  Teach Agents a browsing routine by showing, not telling. Two Connections join the catalog, approval requests get richer formatting, and Queues warn when they hit capacity.

  ### Highlights

  * **Record browser skills** — record yourself walking through a web workflow from the Skills and Files page, and the recording becomes a reusable skill any Agent can follow. [Learn more](/user-guide/skills/recording-browsing-skills)
  * **SAP Signavio** — pull process models and documentation from Signavio into Duvo workflows. [Learn more](/user-guide/connections/available-connections/signavio)
  * **BambooHR** — connect Agents to BambooHR to read and update employee records, time off, and HR data. [Learn more](/user-guide/connections/available-connections/bamboohr)
  * **Formatted approval requests** — human-in-the-loop requests now render full markdown, so Agents can present tables and structured context when asking for a decision. [Learn more](/user-guide/assignment-features/human-in-the-loop)
</Update>

<Update label="May 22, 2026" description="v335–v347" tags={["Clarity", "Agents"]}>
  ## The upgraded Clarity experience goes standard, rich-text AOP editing, and the audit log

  The redesigned Clarity process workspace is now the default for every team: versioned end to end, editable on the canvas, and enriched with AI-generated analysis.

  ### Highlights

  * **Upgraded Clarity for everyone** — version history with snapshots you can compare and promote, AI analysis tabs (summaries, SWOT, automation readiness, projected impact), and targeted follow-up capture requests. [Learn more](/user-guide/assignment-features/clarity)
  * **Rich-text AOP editor** — write your Agent's AOP with headings, lists, and formatting instead of raw text. [Learn more](/user-guide/building-assignments/assignment-sop)
  * **Audit log** — a reviewable trail of security-relevant activity across your team: sign-ins, setting changes, and sensitive actions. [Learn more](/user-guide/security/audit-log)
</Update>

<Update label="May 15, 2026" description="v320–v322" tags={["Connections", "Agents"]}>
  ## Outlook email triggers and a redesigned Connections page

  Agents can now start work from incoming Outlook email, the same way Gmail triggers already work, and the Connections page got a cleaner redesign.

  ### Highlights

  * **Outlook email triggers** — pick a folder, and matching messages kick off a Run automatically. [Learn more](/user-guide/assignment-features/event-driven-triggers)
  * **Connections redesign** — a cleaner Connections page and detail view make it easier to see what's connected, what's shared, and what needs attention. [Learn more](/user-guide/connections/connections-overview)
  * **Teams group-chat triggers** — Agents can now be triggered from Microsoft Teams group chats, not just channels. [Learn more](/user-guide/connections/available-connections/microsoft-teams)
</Update>

<Update label="May 8, 2026" description="v308–v318" tags={["Connections", "Agents", "Logins and Secrets", "Clarity", "CLI", "MCP", "Queues"]}>
  ## Multiple accounts per service and deeper Microsoft 365 tools

  Connect more than one account for the same service — two Gmail inboxes, several Slack workspaces — and choose per Agent which one to use. Also this week: smoother Clarity canvas editing, and the CLI and MCP server now sign in with OAuth instead of API keys.

  ### Highlights

  * **Multiple accounts per service** — connect several accounts of one service and pick per Agent which to use; HubSpot also moved to native one-click OAuth. [Learn more](/user-guide/connections/connections-overview)
  * **Microsoft 365 parity** — Word, SharePoint, Excel, Outlook, Calendar, and OneDrive tools reached feature parity with their Google counterparts. [Learn more](/user-guide/connections/available-connections/microsoft-word)
  * **Pick a real case for test runs** — choose an actual case from the Queue when test-running an Agent, instead of relying on synthetic input. [Learn more](/user-guide/getting-started/test-safely)
  * **Logins and Secrets in the Agent Builder** — attach stored Logins and Secrets to an Agent directly while building it. [Learn more](/user-guide/resources/my-logins)
</Update>

<Update label="May 1, 2026" description="v296–v307" tags={["Agents", "Queues", "Clarity", "Connections"]}>
  ## Run evaluations for every team, phone interviews in Clarity, and a richer Queue

  Run quality evaluations and the team-wide Runs list are now available to all teams. Queues gained a case activity timeline and direct delegation, and Clarity diagrams now export to BPMN 2.0 XML.

  ### Highlights

  * **Run evaluations and the Runs list** — every Run gets automatic evaluation results, and the Runs list shows all activity across your team in one place. [Learn more](/user-guide/running-assignments/jobs-list)
  * **Phone interviews in Clarity** — capture a process over a regular phone call: no screen, no app, just a conversation. [Learn more](/user-guide/assignment-features/clarity)
  * **Case activity timeline** — status changes, Runs, handovers, and human responses in one chronological stream per case. [Learn more](/user-guide/assignment-features/case-queue)
  * **Slack channel triggers** — trigger Agents from messages in a Slack channel, with keyword match rules. [Learn more](/user-guide/assignment-features/slack-channel-triggers)
  * **Microsoft Calendar** — Agents can read, create, and manage Outlook Calendar events. [Learn more](/user-guide/connections/available-connections/microsoft-calendar)
</Update>

<Update label="April 24, 2026" description="v284–v293" tags={["Logins and Secrets", "Connections", "Agents", "Queues", "API"]}>
  ## Logins and Secrets, NetSuite, and smarter Runs

  A secure credential store comes to Duvo, NetSuite joins as a Connection, and follow-up Runs pick up where the previous one left off. Schedules and Triggers also got redesigned setup flows, and Queues became manageable via the Public API.

  ### Highlights

  * **Logins and Secrets** — save browser logins and secret values once, and reuse them across Agents without pasting credentials into AOPs. [Learn more](/user-guide/resources/my-logins)
  * **NetSuite connection** — read and update ERP records: customers, transactions, items, and more. [Learn more](/user-guide/connections/available-connections/netsuite)
  * **Runs resume with context** — when an Agent continues earlier work, the new Run receives the full context of what happened before.
  * **Evaluations tab on every Agent** — pass and issue counts across recent Runs, so you can assess reliability without opening individual Runs.
</Update>

<Update label="April 17, 2026" description="v268–v280" tags={["Agents", "Clarity", "Connections", "Queues"]}>
  ## Live Windows desktop view, Claude Opus 4.7, and Clarity versioning

  Watch Agents work on a live interactive Windows desktop right inside Duvo. Clarity processes became versioned, and Queues gained folders and labels for keeping large teams organized.

  ### Highlights

  * **Live Windows Remote Desktop view** — Agents on the Windows Remote Desktop connection stream a live interactive desktop view as they work. [Learn more](/user-guide/connections/available-connections/windows-remote-desktop)
  * **Claude Opus 4.7** — configure Agents to use Anthropic's flagship model for their most demanding Runs. [Learn more](/user-guide/advanced/model-selection)
  * **Clarity process versioning** — save named snapshots, compare versions, and restore earlier drafts as documentation evolves.
  * **Duplicate Agents** — copy any existing Agent as a starting point, carrying over its AOP, Connections, and setup. [Learn more](/user-guide/building-assignments/duplicating-assignments)
  * **Editable Clarity diagrams** — process flow diagrams support direct in-canvas editing: move nodes, connect steps, and save without leaving the view.
</Update>

<Update label="April 10, 2026" description="v258–v265" tags={["Connections", "Agents", "Requests"]}>
  ## Four new Connections and a team-wide Runs list

  Linear, Notion, Granola, and GitHub join the catalog, every Run across the team shows in one list, and Agents can ask for approvals inside Microsoft Teams.

  ### Highlights

  * **Four new Connections** — Linear, Notion, Granola, and GitHub: issues, pages, meeting notes, and repositories now within Agents' reach. [Learn more](/user-guide/connections/available-connections/index)
  * **Team-wide Runs list** — a top-level view of every Run across the entire team, filterable by Agent.
  * **Human-in-the-Loop in Microsoft Teams** — Agents can request approval and receive the response directly inside a Teams conversation. [Learn more](/user-guide/assignment-features/human-in-the-loop)
</Update>

<Update label="April 3, 2026" description="v255" tags={["Connections", "Queues"]}>
  ## Coupa and Pipedrive connections, plus bulk case status changes

  Two more Connections for procurement and sales teams, and Queues get bulk actions.

  ### Highlights

  * **Coupa** — read and write procurement data including purchase orders, suppliers, and requisitions. [Learn more](/user-guide/connections/available-connections/coupa)
  * **Pipedrive** — manage deals, contacts, activities, and pipelines in Pipedrive CRM. [Learn more](/user-guide/connections/available-connections/pipedrive)
  * **Bulk case completion and failure** — mark multiple cases as completed or failed in a single action from the Queue view.
</Update>

<Update label="March 27, 2026" description="v242" tags={["Clarity", "Queues"]}>
  ## Clarity process library filtering and Queue description fields

  The Clarity process library now supports filtering and sorting — narrow by attributes or sort by name and last-updated date to navigate large collections of processes. Queues also gain a description field, so Queue owners can document purpose and context directly in the Queue setup.
</Update>

<Update label="March 20, 2026" description="v229–v235" tags={["Connections", "Agents", "Clarity"]}>
  ## Four enterprise Connections and a smoother start

  Workday, Business Central, Asana, and Dynamics 365 F\&O join the catalog. New users get a guided welcome and Connections setup during sign-up, and Clarity diagrams moved to a faster rendering engine.

  ### Highlights

  * **Four enterprise Connections** — Workday, Microsoft Dynamics 365 Business Central, Asana, and Dynamics 365 Finance & Operations for HR, finance, and operations automation. [Learn more](/user-guide/connections/available-connections/workday)
  * **Agent list view** — switch between grid and list layouts on the Agents page, with key metadata in compact rows.
  * **Clarity interview languages** — voice interviews now include a language picker for multilingual process capture.
  * **Agent Builder follow-up questions** — when the Builder needs more information, respond inline and it continues from your answer.
</Update>

<Update label="March 13, 2026" description="v217–v224" tags={["Connections", "API"]}>
  ## Salesforce, Tableau, and forecasting Connections

  A Connections-heavy week for sales and analytics teams, with Agent creation also arriving in the Public API.

  ### Highlights

  * **Salesforce** — read and write records across standard and custom objects: leads, contacts, opportunities, accounts, and more. [Learn more](/user-guide/connections/available-connections/salesforce)
  * **Tableau** — query workbooks, views, and data sources to pull analytics into automated workflows. [Learn more](/user-guide/connections/available-connections/tableau)
  * **Nixtla TimeGPT** — generate time-series forecasts from historical data for demand planning and inventory workflows. [Learn more](/user-guide/connections/available-connections/forecasting)
  * **EU Food Commodity Prices** — pull live EU food commodity price data for cost-monitoring and should-cost workflows. [Learn more](/user-guide/connections/available-connections/eu-food-commodity-prices)
</Update>