Cases (duvo cases)
Inspect a Case’s history
Edit a Case
Update a Case’s title and/or its free-form data. Provide at least one field. Titles can be up to 500 characters.Editing a Case works whether it is pending, in progress, or already settled. Status, priority, and labels have their own commands.
Bulk-reprocess Cases
Re-process 1–100 Cases on a specific Agent in one call.Set Case priority
Raise or clear the priority of 1–100 Cases so higher-priority work is picked up first among eligible pending Cases. Priority levels arenone (the default), medium, and high. Due postponed Cases are still picked up before priority ordering applies.
Filter by issue severity
When a Case evaluation flags failing rubrics, the Case records the highest severity it hit. Filter on it to triage the worst results first:Only
critical and medium are selectable. A Case whose failing rubrics are all
low severity is recorded as a success — low findings still appear in the Case’s
rubric breakdown, but they don’t hold the Case back, so no Case carries a low
severity to filter on.--count-only when you need the matching total without Case rows. All Case filters still apply.
Setting priority never interrupts a Run or changes a Case’s status — it only affects the order pending Cases are picked up in.
Manage Case labels
Attach or remove labels on a Case for filtering and organization.--label accepts either key=value (for keyed labels like priority=urgent) or just value on its own (for tag-style labels like urgent).