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Here’s the latest — everything new, improved, and shipping in Duvo.
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April 28, 2026

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Reorganize queues by drag and drop

Keeping your workspace tidy just got easier. Drag any queue between folders right in the sidebar — drop it onto a folder to file it away, or pull it back to the top level to ungroup it. No menus, no setup.Learn more about Case Queue
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April 22, 2026

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Agents that schedule themselves

Agents can now manage their own cadence while a Job runs — creating, updating, or cancelling schedules based on what they find at runtime. Recurring work tunes itself instead of waiting on a manual edit.

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Highlights

  • Self-scheduling — write your AOP to let an Agent create, update, or cancel its own schedules mid-Job. Learn more
  • One-time schedules retire automatically after they fire, instead of staying enabled and repeating.
  • Queues via the Public API — create and manage queues programmatically for scripted setup.
  • Native Slack tables — tables in Agent messages now render as real Slack tables instead of flat text. Learn more