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Documentation Index

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Salesforce is the leading CRM platform for managing customer relationships across sales, service, and marketing. Connecting Salesforce to Duvo lets your assignments query, create, and update CRM records — accounts, contacts, opportunities, and custom objects — so your workflows always operate on live customer data.

Setup

Click Enable on the Connections page and authorize with your Salesforce account.

Capabilities

  • Record management — Create, read, update, and delete records across standard and custom objects, including accounts, contacts, and opportunities.
  • SOQL queries — Run Salesforce Object Query Language queries to retrieve and aggregate records matching specific criteria.
  • SOSL search — Use Salesforce Object Search Language to search across multiple objects at once.
  • Schema exploration — List all objects in your org and inspect their field metadata to understand your data model.
  • Custom object support — Work with any SObject in your org, not just standard Salesforce objects.

Key Benefits

  • Automated CRM hygiene — Keep account, contact, and opportunity records current without manual data entry.
  • End-to-end sales workflows — Bridge lead capture, opportunity tracking, and customer communication in a single automated process.
  • Custom object support — Work with your unique Salesforce configuration, not just standard objects.
  • Full query power — Use SOQL and SOSL to retrieve exactly the data your workflows need, including cross-object searches and aggregations.

Works Well With

  • Gmail or Microsoft Outlook — Send emails to Salesforce contacts and log the communication back to their CRM record automatically.
  • Slack or Microsoft Teams — Post deal updates, new lead alerts, or stage-change notifications to sales channels.
  • Google Sheets or Microsoft Excel — Export opportunity or account data into spreadsheets for pipeline analysis and forecasting.