The Duvo app is a companion to the Duvo platform. You need a Duvo account to
use it — start here.
How it works in Slack
Someone asks in a channel
A team member mentions the Duvo app with a question or a request. That
mention starts a Run on the agent configured for that channel.
The agent gathers evidence and recommends
It reads the systems it is connected to, runs the checks its process
defines, and posts what it found — figures, charts, the checks it ran, and a
clear recommendation — into the same thread.
A human decides, where you asked for one
You choose which steps need a person — typically the ones that commit money
or leave the company. A gated step pauses and asks in the thread; approve or
deny, and the agent either carries on or stops.
The agent completes the work
It performs the action in the target system and reports back in the thread.
Live status updates keep the channel informed while it works.
Mentioning the Duvo app starts a Run. The agent posts its evidence and recommendation in the thread, then asks for approval before placing the order.
Approving in the thread resolves the request and the Run continues.
Figures in these examples are illustrative.
What the app does in your workspace
- Starts Runs from a mention — Tag the app in a channel it has been invited to and the agent for that channel begins work, replying in the same thread.
- Asks for decisions where you are — Approvals, questions, and input requests arrive as a direct message from the app. Answer in Slack; the Run resumes.
- Posts results and updates — Reports, alerts, and Run output go to the channels you choose, with live progress while a Run is in flight.
- Reads the thread as context — Attached files and images, and messages posted by other apps such as Jira or GitHub, are picked up automatically so a request carries its supporting material.
- Acts in Slack when a process needs it — Sending and scheduling messages, reactions, channel management, file upload and download, and user or channel lookups.
Install it
The app is installed once per Slack workspace from inside Duvo.Open Connections in Duvo
Go to the Connections page, find
Slack, and click Enable. This needs the Manager role or above in
Duvo, and permission to add apps in your Slack workspace.
Authorize the app in Slack
Slack shows you exactly what the app is asking for. Approve it, and the app
is installed for the whole workspace.
Link your own Slack account
Back on the Connections page, open
Slack, find your workspace, and click Enable next to your account.
Every team member does this once — it tells Duvo which Slack user to
message.
After you install
Invite the app to a channel
Run
/invite @Duvo in the channel you want to work from. The app only sees
the channels it has been added to.Choose which channels start a Run
Enable Slack triggers per agent so a mention in the right channel starts the
right work.
Decide when a human is asked
Gate the actions that need a decision, so approvals land in Slack before
anything commits.
Turn on Slack notifications
In Duvo, open Settings > Requests to get approvals, questions, and
failure alerts as direct messages.
Full setup and troubleshooting
The complete Slack Connection reference — capabilities, message formatting,
and what to check when something does not work.
Worked examples
Step-by-step Slack workflows: on-demand reports, request intake and routing,
threshold alerts, and weekly summaries.
Permissions, data, and privacy
Installing authorizes two separate identities, and they reach different things:- The Duvo app reaches only the channels and conversations it has been added to. It posts with an APP badge, so automated messages stay distinguishable from people.
- Your linked Slack account reaches whatever that account can already see. Duvo uses it to identify you and, where a process explicitly asks for it, to act as you — see Slack bot identity.