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Human in the Loop lets your agents pause and ask for your input before proceeding with decisions that need a human eye. It is automatically available for every agent — no setup or configuration required.

Setup

No setup is needed. Human in the Loop is a built-in connection that is automatically available for all your agents.

Capabilities

  • Request approval before acting — The agent pauses and presents you with a title and description of the proposed action so you can approve or reject before it proceeds.
  • Gate sensitive communications — Review outgoing emails, messages, or other external-facing actions before they are sent.
  • Enforce AOP checkpoints — Add approval steps to your AOP so the agent always pauses at the points you choose, rather than deciding on its own when to ask.

Key Benefits

  • Stay in control — Maintain oversight over critical decisions without slowing down routine automation.
  • Reduce risk — Ensure important actions are reviewed before execution, preventing costly mistakes.
  • Flexible oversight — Add approval steps in your AOP wherever you want human involvement and let automation run freely everywhere else.
  • Built-in governance — Create natural approval workflows and audit trails for sensitive operations.

How It Works

When your agent reaches a Human in the Loop checkpoint, it pauses and presents you with the relevant information and a request for approval or input. During live runs: The prompt appears directly in the run window’s session log. The agent stops and waits for you to review the information and tell it how to proceed through the run-time prompt. For scheduled runs: Requests appear in your Activity Inbox, where you can review and respond to all pending approvals in one place.