Gmail

Gmail is Google’s email service used across most business workflows. Connecting Gmail to Duvo lets your agents read, send, and manage emails on your behalf — automating communication workflows that would otherwise require manual inbox work.

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Setup

Click Enable on the Connections page and authorize with your Google account.

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Capabilities

• Read and search emails — Retrieve messages from your inbox using filters, search criteria, or specific senders.
• Send emails — Compose and send messages directly from your connected account.
• Manage drafts — Create, list, and send draft emails before they go out.
• Download attachments — Pull files attached to emails for further processing.
• Organize your inbox — Create and manage labels, move messages, and keep your inbox structured.
• Access account info — Retrieve your Gmail profile information when needed for workflows.
• Inbox triggers — Start a Run automatically when a new email arrives. See Triggers for filter options.

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Triggers

The Gmail trigger starts a Run when a new email arrives in the connected user’s own inbox. Filters are optional. When multiple filters are set, the trigger starts a Run only when the email matches all selected filter groups.

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Key Benefits

• End-to-end email automation — Handle full communication workflows from monitoring incoming messages to composing and sending replies.
• Attachment processing — Extract and work with documents, spreadsheets, and other files sent via email.
• Your account, your control — Emails are sent from your own address using your existing permissions.
• Event-driven workflows — Use inbox triggers to kick off runs the moment a relevant email lands.
• Broad workflow coverage — Supports reading, writing, drafting, labeling, and searching across your entire mailbox.

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Works Well With

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Workflow Examples

See Gmail Workflows for step-by-step tutorials covering inbox triage, drafting replies to common inquiries, and extracting structured data from incoming emails.