Slack Workspace

The Slack Workspace connection installs the Duvo app into your Slack workspace, enabling notifications, human-in-the-loop interactions, and the ability to trigger agents directly from Slack. Unlike the personal Slack connection, which gives agents broader Slack actions and can optionally act as you for some steps, the Slack Workspace connection operates as the Duvo app for team-level notifications and Slack-triggered runs.

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Setup

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How It Differs from the Slack Connection

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Capabilities

• Human-in-the-loop notifications — When an agent needs your approval or input, the Duvo app sends you a direct message. You can approve, deny, or answer questions directly in Slack, or click through to handle the request in Duvo. Multiple requests during a single run are grouped into one DM thread.
• Trigger agents from Slack — Tag the Duvo app in any channel to start a run. The agent runs and posts results back to the same thread. Useful for on-demand reports, quick actions, and team-accessible automation without leaving Slack.
• File and image support — When an agent is triggered from a Slack thread, any files or images attached to messages in that thread are automatically downloaded and made available to the agent for processing.
• Bot and third-party app message reading — Agents capture the full content of all messages in a thread, including structured messages from bots and third-party Slack apps like Jira, GitHub, and PagerDuty. Titles, field values, and descriptions are extracted automatically.
• Live status updates — While a Run is in progress, Duvo posts live progress messages in the Slack thread showing what the agent is currently doing. Updates clear when a human-in-the-loop request pauses the Run and resume when work continues.
• Formatted output delivery — Agent output is posted back to the Slack thread with Markdown converted to Slack’s native format. Long messages are split at paragraph boundaries, and tables are converted to a key-value format for readability.

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Key Benefits

• Respond without leaving Slack — Handle approvals, answer questions, and review agent output directly in your team’s communication hub.
• Team-wide access — One installation covers the entire team. Any linked team member can trigger agents and receive notifications.
• Real-time visibility — Live status updates keep everyone in the thread informed about run progress without switching to Duvo.
• Context-rich triggers — Agents triggered from Slack threads automatically receive files, images, and bot messages as context, so requests can include supporting documents.
• Clear bot identity — Messages from agents are clearly labeled as the Duvo app, keeping automated communication distinct from personal messages.

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Works Well With

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Notification Preferences

You can enable or disable Slack notifications in Settings > Notifications. When enabled, the Duvo app sends you:

• Human-in-the-loop requests (approvals, questions, input needed)
• Error alerts when a run fails

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Troubleshooting