Introduction
This page explains the metrics available in Team Insights and how to interpret them for your organization.Agent Metrics
Total Runs
The total number of times agents have been executed in the selected time period. What it tells you:- Overall automation activity level
- Whether usage is growing or declining
- Comparison baseline for different periods
Completed Runs
Runs that finished successfully without errors or interruptions. What it tells you:- Reliability of your agents
- Success rate of your automation
- Whether agents are working as expected
Active Agents
Agents that have had at least one run in the selected period. What it tells you:- How many agents are actually being used
- Breadth of automation across your workflows
- Whether some agents are unused and could be retired
User Metrics
Active Users
Team members who have run at least one agent in the period. What it tells you:- Adoption rate across your team
- Whether automation is spreading or concentrated
- Opportunities to improve adoption
Runs Per User
Average number of runs initiated by each active user. What it tells you:- Engagement depth with automation
- Power users vs casual users
- Potential for expanding usage
Source Metrics
Manual Runs
Runs triggered by users clicking the Run button. Typical patterns:- Higher for new agents being tested
- Common for ad-hoc tasks
- May indicate scheduling opportunities
Scheduled Runs
Runs triggered automatically by schedules. Typical patterns:- Indicates mature, trusted agents
- Represents true automation value
- Should grow as agents prove reliable
Slack Runs
Runs triggered through Slack connection. Typical patterns:- Shows collaboration and accessibility
- Common for team-facing agents
- Indicates good connection with daily workflows
Interpreting Trends
Growing Usage
Increasing runs and active users indicates:- Successful adoption of automation
- Value being recognized by the team
- Opportunity to expand to new use cases
Declining Usage
Decreasing activity might mean:- Initial excitement wearing off
- Agents not meeting needs
- Process changes making agents obsolete
- Team members may need more support or better agents
Steady Usage
Consistent activity suggests:- Stable, reliable automation
- Agents well-matched to workflows
- Opportunity to optimize or expand
Benchmarking
While every organization is different, consider these general benchmarks:| Metric | Starting Out | Maturing | Advanced |
|---|---|---|---|
| Completion Rate | 70-80% | 85-95% | 95%+ |
| Scheduled vs Manual | 20/80 | 50/50 | 70/30 |
| Active Users | <25% of team | 25-50% | 50%+ |
Things to Know
- Metrics reflect activity within the selected time period
- Compare similar time periods for meaningful trends
- Seasonal variations may affect some metrics
- Focus on trends rather than absolute numbers