Admin Overview
Introduction
This section covers administrative tools and troubleshooting capabilities for workspace admins who need to debug issues, monitor activity, and maintain Duvo deployments.
Admin Capabilities Overview
Job Debugging
When assignments don't work as expected, administrators can investigate:
View detailed execution logs
See exactly what the assignment did
Identify where issues occurred
Understand error conditions
User Support
Administrators can help team members by:
Viewing user activity and assignments
Diagnosing permission or access issues
Assisting with configuration problems
System Monitoring
Keep track of overall health:
Monitor assignment success rates
Identify problematic connections
Track system-wide activity
Spot trends and issues early
When to Use Admin Tools
Investigating Failed Jobs
When a team member reports an assignment isn't working:
Access the job debugger
Find the specific job that failed
Review the execution logs
Identify the point of failure
Determine the root cause
Resolving User Issues
When team members need help:
Understand what they're trying to accomplish
Review their assignment configuration
Check connections
Verify permissions and access
Guide them to a solution
Proactive Monitoring
Regular administrative tasks:
Review team activity and adoption
Check for recurring issues
Monitor connection health
Ensure logins are current
Plan for scaling and growth
Access Requirements
Admin tools require appropriate permissions:
Team Administrator - Full access to team settings and debugging
Regular User - Access to their own job history only
Contact your workspace admin if you need elevated access.
Best Practices
Document Issues
When troubleshooting:
Record what you found
Note the resolution
Update documentation if needed
Share learnings with the team
Systematic Approach
Follow a consistent troubleshooting process:
Gather information about the issue
Reproduce if possible
Check the obvious things first
Use debugging tools for deeper investigation
Implement and verify the fix
User Communication
Keep team members informed:
Acknowledge their issue
Provide updates on investigation
Explain what you found
Help them prevent future issues
Related Topics
Run Debugger - Debug assignment jobs in detail
Common Issues - Solutions to frequently encountered problems
Impersonation - Reviewing team member activity from their perspective
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