Usage Tracking

Introduction

Track how your team uses Duvo to identify opportunities, measure impact, and ensure you're getting maximum value from automation.

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Tracking Assignment Performance

Viewing Job History

For any assignment, you can see its complete job history:

1. Open the assignment you want to review

2. Look for the job history or past jobs section

3. See all executions with their status and timing

What to Look For

Successful patterns:

• Consistent completion times

• High success rates

• Regular scheduled execution

Warning signs:

• Frequent failures or interruptions

• Increasing run times

• Gaps in scheduled jobs

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Tracking by User

Understanding User Activity

Team Insights shows activity broken down by user, helping you understand:

• Who is actively using automation

• Which users might need additional support

• Where to focus adoption efforts

Identifying Champions

Users with high activity levels can be:

• Resources for helping other team members

• Sources of feedback for improvements

• Advocates for expanding automation

Supporting New Users

Users with low activity might benefit from:

• Simpler assignments to start with

• Clear documentation of available automation

• Direct walkthroughs of relevant assignments

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Tracking Connection Usage

Which Connections Are Used Most

Understanding which connections your assignments use helps you:

• Prioritize maintaining critical connections

• Identify opportunities for new connections

• Ensure tokens and logins stay current

Connection Health

Monitor that connected connections are working:

• Check that scheduled assignments complete successfully

• Watch for authentication errors in job logs

• Refresh logins before they expire

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Setting Up Effective Tracking

Naming Conventions

Use clear, consistent naming for assignments:

• Good: "Weekly Sales Report - Regional Managers"

• Poor: "Report v2 final"

Good names make it easier to track and analyze usage.

Organizing by Purpose

Group related assignments mentally or through naming:

• Finance assignments

• Customer service automation

• Internal operations

This helps you track usage by business function.

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Measuring Automation Impact

Time Savings

Estimate time saved by comparing:

• How long the task took manually

• How often the assignment runs

• Total time saved = (manual time × frequency)

Error Reduction

Automation can reduce errors:

• Track issues before and after automation

• Note consistency improvements

• Document quality gains

Speed Improvements

Measure faster turnaround:

• Time from trigger to completion

• Response times for automated processes

• Customer or stakeholder wait times

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Reporting on Automation

For Your Team

Share regular updates on:

• Number of assignments in use

• Jobs completed this period

• New automation added

• Success stories and wins

For Leadership

Highlight business impact:

• Time and cost savings

• Error reduction

• Process improvements

• Employee satisfaction with automation

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Things to Know

• Regular review of usage helps optimize your automation

• Low-usage assignments might need improvement or retirement

• High-usage assignments deserve careful maintenance

• Usage patterns can reveal new automation opportunities