Roles and Permissions

Duvo uses team-level roles to control what each member can see and do within a team. Every team member is assigned exactly one role, and roles are scoped per team — a user can have different roles in different teams.


Available Roles

Duvo has four roles, listed from most to least access:

  • Owner — Full control over the team, including managing other Owners. Every team must have at least one Owner.

  • Admin — Can manage team settings, members, assignments, and billing. Same capabilities as Owner except for assigning the Owner role to others.

  • Member — Can use assignments, start jobs, and manage connections, but cannot change team settings or manage other members.

  • Clarity Member — View-only access to Clarity and team membership. Designed for stakeholders who need visibility without the ability to modify assignments or connections.


Permissions by Role

Capability
Owner
Admin
Member
Clarity Member

Create and edit assignments

Yes

Yes

Manage billing

Yes

Yes

Manage API keys

Yes

Yes

Add or remove team members

Yes

Yes

Update member roles

Yes

Yes

View team insights

Yes

Yes

Manage case queue

Yes

Yes

Access assignments and start jobs

Yes

Yes

Yes

Access connections

Yes

Yes

Yes

Access Clarity

Yes

Yes

Yes

Yes

View team members

Yes

Yes

Yes

Yes

Contribute to Clarity

Yes

Yes

Yes

Yes


Assigning and Changing Roles

Owners and Admins can invite new members and change existing members' roles from Settings > Team.

Who can assign which roles:

  • Owner can assign any role: Owner, Admin, Member, or Clarity Member.

  • Admin can assign Admin, Member, or Clarity Member.

  • Member and Clarity Member cannot assign or change roles.

Safeguards:

  • A team must always have at least one Owner. Duvo prevents you from removing or demoting the last Owner.

  • Only Owners and Admins can remove members from a team.


Choosing the Right Role

  • Use Owner for the person responsible for the team. Limit this to a small number of trusted users.

  • Use Admin for team leads or managers who need to create assignments and manage members.

  • Use Member for day-to-day users who run assignments and work with connections.

  • Use Clarity Member for external stakeholders, executives, or cross-functional partners who need read-only access to Clarity content.


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