Roles and Permissions
Duvo uses team-level roles to control what each member can see and do within a team. Every team member is assigned exactly one role, and roles are scoped per team — a user can have different roles in different teams.
Available Roles
Duvo has four roles, listed from most to least access:
Owner — Full control over the team, including managing other Owners. Every team must have at least one Owner.
Admin — Can manage team settings, members, assignments, and billing. Same capabilities as Owner except for assigning the Owner role to others.
Member — Can use assignments, start jobs, and manage connections, but cannot change team settings or manage other members.
Clarity Member — View-only access to Clarity and team membership. Designed for stakeholders who need visibility without the ability to modify assignments or connections.
Permissions by Role
Create and edit assignments
Yes
Yes
—
—
Manage billing
Yes
Yes
—
—
Manage API keys
Yes
Yes
—
—
Add or remove team members
Yes
Yes
—
—
Update member roles
Yes
Yes
—
—
View team insights
Yes
Yes
—
—
Manage case queue
Yes
Yes
—
—
Access assignments and start jobs
Yes
Yes
Yes
—
Access connections
Yes
Yes
Yes
—
Access Clarity
Yes
Yes
Yes
Yes
View team members
Yes
Yes
Yes
Yes
Contribute to Clarity
Yes
Yes
Yes
Yes
Assigning and Changing Roles
Owners and Admins can invite new members and change existing members' roles from Settings > Team.
Who can assign which roles:
Owner can assign any role: Owner, Admin, Member, or Clarity Member.
Admin can assign Admin, Member, or Clarity Member.
Member and Clarity Member cannot assign or change roles.
Safeguards:
A team must always have at least one Owner. Duvo prevents you from removing or demoting the last Owner.
Only Owners and Admins can remove members from a team.
Choosing the Right Role
Use Owner for the person responsible for the team. Limit this to a small number of trusted users.
Use Admin for team leads or managers who need to create assignments and manage members.
Use Member for day-to-day users who run assignments and work with connections.
Use Clarity Member for external stakeholders, executives, or cross-functional partners who need read-only access to Clarity content.
Related Topics
Teams Overview — How teams work and how to structure them
Admin Overview — Administrative tools and troubleshooting
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