Preview Agent Case Trigger Conflicts
curl --request GET \
--url https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"has_conflict": true,
"conflicting_agents": [
{
"id": "<string>",
"name": "<string>"
}
]
}{
"error": "<string>",
"message": "<string>"
}{
"error": "<string>",
"message": "<string>"
}{
"error": "<string>",
"message": "<string>"
}{
"error": "<string>",
"message": "<string>"
}Case Triggers
Preview Agent Case Trigger Conflicts
Preview which other agents would conflict with this agent’s case trigger if it pointed at the given queue. Does not modify the trigger.
GET
/
v2
/
agents
/
{agent_id}
/
case-triggers
/
conflict-preview
Preview Agent Case Trigger Conflicts
curl --request GET \
--url https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.duvo.ai/v2/agents/{agent_id}/case-triggers/conflict-preview")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"has_conflict": true,
"conflicting_agents": [
{
"id": "<string>",
"name": "<string>"
}
]
}{
"error": "<string>",
"message": "<string>"
}{
"error": "<string>",
"message": "<string>"
}{
"error": "<string>",
"message": "<string>"
}{
"error": "<string>",
"message": "<string>"
}Authorizations
API key authentication. Get your API key from the Duvo dashboard.
Path Parameters
The agent's unique identifier
Query Parameters
The queue to check for conflicts against
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