Bulk Reprocess Cases
Re-process multiple cases on a chosen agent. Any active runs on the selected cases are interrupted first; the cases are then reset to pending and assigned to the chosen agent for the next dispatcher tick. The chosen agent must already be connected to the queue as a case-queue-consumer (with the trigger enabled or disabled).
Authorizations
API key authentication. Get your API key from the Duvo dashboard.
Path Parameters
The queue's unique identifier
Body
Response
Default Response
Deprecated alias of reprocessedCount, kept for clients redirected from bulk-delegate. Removed on 2026-06-10.
Deprecated alias of reprocessedCount, kept for clients redirected from bulk-retry. Removed on 2026-06-10.