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POST
Bulk Update Case Priority

Authorizations

Authorization
string
header
required

API key authentication. Get your API key from the Duvo dashboard.

Path Parameters

queue_id
string<uuid>
required

The queue's unique identifier

Body

application/json
priority
enum<string>
required

Target priority for each case. medium/high raise it above the default; none clears it.

Available options:
none,
medium,
high
case_ids
string<uuid>[]

Explicit case IDs to act on (1-100). Provide this or set all_matching.

Required array length: 1 - 100 elements
all_matching
boolean

When true, act on every case matching the provided filters/search instead of an explicit id list.

filters
object

Filters selecting the cases when all_matching is true.

Free-text search selecting the cases when all_matching is true.

Response

Default Response

updatedCount
number
required
skippedCount
number
required