Gmail

What is the Gmail Connection?

The Gmail connection connects your Gmail account to Duvo, enabling your assignments to read, send, and manage emails on your behalf. This is a user-configured connection—you'll need to connect your Gmail account before your assignments can use it.

What Can It Do?

The Gmail connection provides actions that allow your assignments to:

  • Read emails: List and retrieve emails with filters and search criteria

  • Send emails: Compose and send messages directly from your account

  • Draft management: Create, list, and send draft emails

  • Organization: Create and manage labels, modify messages

  • Attachments: Download email attachments for processing

  • Account info: Access your Gmail profile information

Why This Matters

Email is central to most business workflows—customer communications, order confirmations, support requests, vendor correspondence, and internal notifications all flow through email. The Gmail connection allows your assignments to participate in these workflows automatically, reading incoming messages, extracting information, and sending responses without manual intervention.

When to Use It

Use the Gmail connection when your assignment needs to:

  • Monitor incoming emails: Check for new orders, support requests, or important messages

  • Send automated responses: Reply to customers, send confirmations, or distribute reports

  • Process attachments: Extract data from files sent via email (combine with Email Attachments Reader)

  • Route messages: Forward emails to appropriate team members based on content

  • Organize communications: Apply labels, archive messages, or manage your inbox

How It Works

After connecting your Gmail account, your assignments can access your email using your logins and permissions. When you include Gmail actions in your assignment's SOP, it will interact with your inbox just as you would—reading messages, composing emails, and managing communications based on your workflow requirements.

Key Benefits

Full email automation: Automate end-to-end email workflows from monitoring to responding

Works with attachments: Combine with Email Attachments Reader to process documents sent via email

Your account, your control: Emails are sent from your address with your permissions

Flexible actions: Comprehensive set of capabilities for both reading and sending emails

Seamless connection: Works naturally with other Duvo connections for complete workflow automation

The Gmail connection is essential for any workflow involving email communication, transforming your inbox from a manual task into an automated workflow component.

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