Microsoft Outlook

What is the Microsoft Outlook Connection?

The Microsoft Outlook connection connects your Microsoft Outlook account to Duvo, enabling your assignments to read, send, and manage emails from both personal and work accounts on your behalf. This is a user-configured connection—you'll need to connect your Microsoft Outlook account before your assignments can use it.

What Can It Do?

The Microsoft Outlook connection provides actions that allow your assignments to:

• Read emails: List and retrieve emails with filters and search criteria

• Send emails: Compose and send messages directly from your account

• Email management: Get specific emails by ID and change email categories

• Account access: Works with both personal and work Microsoft accounts

Why This Matters

Email is central to most business workflows—customer communications, order confirmations, support requests, vendor correspondence, and internal notifications all flow through email. The Microsoft Outlook connection allows your assignments to participate in these workflows automatically, reading incoming messages, extracting information, and sending responses without manual intervention, whether you use a personal Microsoft account or a work account through Microsoft 365.

When to Use It

Use the Microsoft Outlook connection when your assignment needs to:

• Monitor incoming emails: Check for new orders, support requests, or important messages

• Send automated responses: Reply to customers, send confirmations, or distribute reports

• Process email data: Extract information from messages to inform other workflows

• Organize communications: Change email categories to better organize your inbox

• Unified email access: Work with emails from both personal and work Microsoft accounts

How It Works

After connecting your Microsoft Outlook account, your assignments can access your email using your logins and permissions. When you include Microsoft Outlook actions in your assignment's SOP, it will interact with your inbox just as you would—reading messages, composing emails, and managing communications based on your workflow requirements.

Key Benefits

Full email automation: Automate end-to-end email workflows from monitoring to responding

Dual account support: Works seamlessly with both personal and work Microsoft accounts

Your account, your control: Emails are sent from your address with your permissions

Flexible actions: Comprehensive set of capabilities for both reading and sending emails

Seamless connection: Works naturally with other Duvo connections for complete workflow automation

The Microsoft Outlook connection is essential for any workflow involving email communication, transforming your inbox from a manual task into an automated workflow component.